El Pollo Loco

Came through drive thru today and was welcomed by the kind spirited miss lupita. Her selling skills are amazing. Absolutely appreciate her patience and the clarity when ordering. Someone give this girl a raise!!!!!

I recently had an outstanding experience at El Pollo Loco in the SCV. The food was fantastic, the customer service was top-notch, and the restaurant was impeccably clean. What stood out to me was the thoughtful touch of offering churros with my meal. The staff even asked if I preferred them before or after my meal, and I chose to have them afterward. The freshly cooked churros were the perfect ending to a delightful dining experience. This El Pollo Loco location truly sets the bar high in the SCV.

We stopped coming here a while ago because the service was very bad. Today we decided and tried again but we’re leaving with the same feeling. They had us waiting in the cashier for minutes, no one showed up. Then food took a long time and the chicken pieces were very small. If the service was better, this place would be packed!

A must try is the Street Corn double chicken and avocado fit bowl. Simply yummy.