El Pollo Loco

Great place service was great when to drive through and very busy but got right through real fast very efficient

Really bad the service is poor,the guy that was in charge has bad attitude,he gave me the wrong order.and ítem were missing!I love pollo loco but not this location.

People here are rude, every single time I come here, I ended up with unpleasant experience because of the bad service. People here are inpatient and not trying to help! They gave attitude. One time I ordered salads on drive through, they didn’t give me forks and no napkins, and they even didn’t bother to ask if I needed it. When I came back to ask and they showed the California law and gave me attitude, yes you don’t have to give forks and napkins, but come on you’re a restaurant, supposedly you want to make your clients happy and enjoy your foods and service, so they want I come back again, but they make zero efforts on that! Avoid this location!

Delicious food

Excellent service

I was on a time crunch since I only have 30 min to get lunch and I went through the drive thru and there was no wait. I was greeted by a wonderful and kind young lady named Ashley. She provided a welcoming atmosphere and it was a pleasure to have her service. She was helpful and fast paced and got me through the drive thru in under 8 min. Thank you Ashley you’re a wonderful worker!