This is the worst run El Pollo Loco on the planet. I've sworn off going there for years, but it's so close to my house that I have given them a 2nd, 3rd,4th,5th, and 6th chance, and each time they fail the test. This last time was the straw that broke the camel's back. They are always running low on chicken and almost always out of meat. Each time I try and have dinner there it's a 15-20 wait for chicken breast meat, so I end up driving 15 minutes to the El Pollo on Colorado near PCC. This particular El Pollo is the complete opposite with plenty of chicken, very friendly staff, and excellent manager. El Pollo Corporate needs to step-up and show this franchise owner in San Gabriel how to better run their business or pull their franchise rights.
I got all the salsas I wanted and the food was well cooked. Nice workers and fast service.
New Management. This is the pollo Loco style, good food, nice service.
Very consistent El Pollo Loco. Great visit
I have been eating at different locations of El Pollo Loco but I think this location has consistently been the best of all! Chicken have always been delicious. Moist & crispy & flavorful. I cannot ask for more in a fast food chain! The staff & management have always been nice & friendly. Restrooms are kept clean with good amenities. I have been coming here at least once a week.