El Pollo Loco

Hay un empleado muy grosero que te hace sentir incomodo, hablo de que bromea muy pesado con sus compañeros y en tono grosero que se escucha en todo el restaurante, mismo empleado al pedir mi orden (no estaba lista la pechuga) y el cajero le pregunta en cuánto tiempo estará a lo que el empleado responde no se y va y le grita al pollo, a que hora vas a estar listo? ‍♂️ ‍♂️ pesimo ambiente, empleados asi deberian de ser destituidos.

I ordered me and my daughter some lunch at the drive thru mind you there’s no cars at the time I arrived I pull up and try to order and I’m being rushed to order my food as if the line was backed up I pull up there laughing at the drive thru window now so unprofessional when dealing with a customer at the workplace gave me my food so fast that they didn’t give me my drink. I had to pull over and come back for my drink not only that they gave me no napkins no spoon, fort and when I walked inside to get my drink, they still thought it was funny I don’t know who’s the manager of this place, but they need new workers when I walked inside the establishment, it smelled of mop, water, dirty mop, water, and I can see that the people behind the counter working don’t take their job serious young Hispanic, female, bad customer service

Buena comida latina. Buena atención. Buen servicio

Awesome thanks

El Pollo Loco is amazing!! Big portions, not pricey, and most of all, the chicken is amazing!! Definitely going back!!

They always get the orders wrong.

Restaurant was said to be renew, lobby seems about the same, but the service has improved quite a bit since before they were closed down, and seems like they have new management, I see a lot of new faces as well. All the managers I have met are friendly and give good service.