El Pollo Loco

4.0
(972 Reviews)
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Ratings of El Pollo Loco

google
Google
4.0
(972 Reviews)
yelp
Yelp
2.0
(72 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

1998 E Highland Ave
San Bernardino, CA 92404
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Feb 2024
Food is great and staff is polite. My only complaint is that parking here can be difficult at times.
google
Jan 2024
Man! Prices sure gone up!
google
Jan 2024
I went inside to order takeout. The app on my phone wouldn't allow me to use my rewards to pay. When I asked the manager why he said with an attitude and demeaning tone, "I don't know. You have to ask 'them'." I asked who is "them" and he said the "app people". I paid $32 for my order and while waiting I was looking on my app to find out how to contact "them". After a few minutes I saw a bag on the counter and asked if it was my order. The manager said it was and that he had called my name. I told him I didn't hear my name called. I asked for his name for when I'm able to contact "them" (the app people) and he said "George". As I was walking out the manager said, "Well, you don't listen." This was obviously directed at me so I went back to let him know I heard his rude remark. He was walking into another room or walk-in freezer and didn't so much as look my way or acknowledge me. I've never been treated so horribly as a paying customer and by the manager of all people. I contacted corporate and filed a complaint. Beware if you go to the El Pollo Loco in San Bernardino on Highland and Sterling.


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