Lunch crew is always amazing here and I have never had a problem with them. The night crew is bad, they always forget my sauces or give me the wrong ones. Also the food is almost cold sometimes. Lunch crew 5 Stars.
Great service! Love the chicken. Kind employees!
Here's why the salad I ordered was the best!! There is actual lettuce in it and not filled with lettuce spines. It was so good that I ordered the tostado to take home for dinner! The shrimp done to perfection & just enough to taste it!
No Black beans who makes decisions there for god sake?
I was very impressed with Elizabeth’s customer service. It was my first time going to El Pollo Loco and she was very accommodating. She explained the items on the menu and had a pleasant demeanor. When she wasn’t taking care of customers she kept busy wiping down tables and keeping the facility tidy.