The service at El Pollo Loco on Craig Rd is fast, friendly, and efficient. The staff greets you with warm smiles and is always ready to assist with any questions or special requests. Their signature flame-grilled chickens are tender, juicy, and bursting with smoky flavor. Don’t miss their double shrimp tostada.
Today is March. 2nd and there soda fountains machine is down. The manager offered bottles of water and was very rude about it. I paid for cheese on my tacos and the look skimpy. And they are not offering or handling out the coupons. I just moved in the area and don’t like there vibes. I have to look for a new el polo loco to go to. Shame…..