El Pollo Loco

Quality of food has improved from when I last came in with my family. Staff was friendly and out food came out quickly.

Fatal todo el servicio la barra de salsas la quitaron la ensalada de camaro es solo 4 camarones por 10 dolares las salsas extras las venden fatal tooodo

There was a hair in my mash potatoes it was a black person hair

This place is clean I like it way more than the Moreno beach pollo loco the only thing that really bothers me specially at night I’ve noticed a few times coming in here that the guy cooking the chicken has a whole beard on his face and long hair sticking out of his hat with no hair net or beard net it’s disgusting you guys need to do something about that cause If I find a hair in my food that will be the last time I spend my money here

Good customer service, good warm chicken.

This Pollo Loco sucks so bad. They’re always so rude and so unorganized. They have young kids working the register and they have no sense of urgency. The number listed also is disconnected which makes it very annoying to call and let them know when they mess up your order