El Pollo Loco

I asked the guy at the drive-through for three green sauces and then when I get to the window, he tells me he gave me three green sauces when I get home I only have one green smh no I can’t eat it.

The best pollo loco ever Very clean Friendly crew Kid-friendliness: Very clean

I’m usually all about singing praises for El Pollo Loco, especially their chicken. I mean, who doesn’t love a good chicken burrito? So, you can imagine my surprise during my last visit. I ordered their chicken burrito and tortilla soup, ready for a feast. But alas, the chicken in the burrito must have been playing hide and seek, because I found a grand total of four pieces. And the soup? Let’s just say it was practicing some serious minimalism - no chicken in sight. I even took a video, thinking maybe I’d missed it, but nope, it was a chicken-less wonder. Don’t get me wrong, I’m all for a good veggie meal, but when you’re expecting chicken, it’s a bit of a plot twist. Here’s hoping it was just an off day, because I really do love their food. Just maybe a bit more chicken next time, please? (Or a lot, to make up for this I was so sad).

Team members had great communication, would definitely comeback again!

The food is delicious, and I got my order fast.

Lo malo es que el nuevo plato boll que trae pollo ensaladas .no es igienicamente . Porque en dos beses que lo e comio la primera no sospeche pero por segunda bes me dieron mucho pollo quemado como carvon .y luego me a dado diarrea. Solo es i opinión

This location sucks. Management needs to retrain their employees. I ordered twice from here on UberEats and they forgot to add my chips and salsa. I also ordered ten salsa and they only gave me six. When I called the location a guy answered and asked what they could do next time. And I simply said just add the food I paid for. I will never order from this location again. Unfortunately, El Pollo Loco's reputation is being ruined by this location.