Slow service but good is good.
Marginal service, drive through moved very slow my visit was around dinner time
My sister and I went here for lunch today and it was a total disaster. I waited 10 minutes behind 1 person to order. I’m assuming the manager that was there today was filling in from another location because he didn’t know where anything was. When I finally was able to place my order he was rushing me through and after I paid he disappeared for like 2 minutes before giving me my receipt. The floor by the drink dispensers was so sticky you could hardly walk through the area. The napkins smelled like mildew and our salads were $10 & nothing was fresh. There was barely any rice & beans in them and a total of 3 pieces of chicken on each one which was very dry. The dressing tasted different also. It was like it almost had no flavor. The chairs were wobbly and there was a group of customers that were yelling and screaming the whole time. I feel the manager could’ve told them to quit down a bit. This is not the only bad experience I’ve had here but it had been a while since I’ve been to this location so I was hoping maybe it had gotten a little better but, it’s only gotten worse. Honestly, this location should just be closed down. Every customer in line was complaining about something. I’m really shocked that they’ve stayed open.
Terrible Terrible wait, I will HIGHLY recommend to NOT go to the drive-through if your car doesn't have a good ac. This is the longest time I had to wait for my food in a lollo loco drive-through. The cashier also seemed unhappy working. Very poor experience for the first time passing here.
Average service.. customer service is bland.
Finally a pollo loco where they are nice and the food is good. Thank you coming back soon
Old food passed off with high pricesNever have a good experience at this pollo loco location. Today it's the last time for me. I ordered 2 salads. Both had limp lettuce and brown avocados. I spit my bite out. Hope I don't get sick. Just disgusting
Chicken guacamole lunch box is WAY over priced. For a bean burrito & some chicken. Service SUPER SLOW