El Pollo Loco

4.0
(673 Reviews)
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Ratings of El Pollo Loco

google
Google
4.2
(544 Reviews)
yelp
Yelp
3.2
(123 Reviews)
tripadvisor
TripAdvisor
3.5
(6 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

19171 Brookhurst St
Huntington Beach, CA 92646
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Apr 2024
El joben que estaba atendiendo en el dt tiene una attitude pesima y un mal caracter
google
Apr 2024
Been coming here forever but the quality and attention to detail is going down. They forgot 2 items in my drive thru order today. It'll be the last time I go here. Double check your orders if you wanna gamble on this place.
google
Mar 2024
Good food served quickly. 50's music playing for enjoyment. Ring the bell on the way out to show you were happy with the food / service.
google
Mar 2024
Alicia helped us in the drive thru this evening. She was pleasant and helpful with her upsell suggestions. The interaction was very positive and made us smile. Good Job Alicia! We will be back soon.
google
Mar 2024
We don't have an El Pollo loco in Oregon. You guys need to open one in the Willamette Valley! We don't have anything like this to compare.
google
Mar 2024
El Polo never fails to provide good food that is cooked very good and has great staff. I would like it if they would remember the Cantro, they so.etimes forget to add it even when you request it. Food is always fresh !! Parking: Plenty of parking and handicap parking.
google
Mar 2024
Great food!!! Always fresh.
google
Feb 2024
Food was good great service thank you Elsy for your help
google
Feb 2024
Unprofessional Supervisor with a Deprived mindset by the name Glen P, is a Hispanic Latino that replaced previous supervisor Rehman. Glen P, is extremely disrespectful, cunning, crafty, Unprofessional, rude, Racist, discriminative, and degrading to customers like myself. Glen P, lacks leadership skills, knowledge and needs training in the field in running a restaurant with respect to all customers. His approach and delivery was unacceptable and unwelcoming to me as a gay individual and part of the LGBT community. He needs to take accountability of his actions and needs to stop using reverse psychology in accusing customers with false accusations and false witnesses. My experience was directly with him and no one else. I called customer relations with my statement and spoke with Stephanie in full details. Glen P, definitely needs training. I'm a regular customer in this specific location for ten year's and have never came across a issue with a Rude staff member. I needed to delete my previous positive review of previous supervisor Rehman, so that I could post this unfortunate negative toxic experience review of supervisor Glen P. All my other reviews are positive I didn't wanted to post this negative review regarding Glen P, but it wasn't a pleasant experience for me nor a good environment. I do accept his apology over the telephone call I made today when he answered he recalled and offered an apology. But the matter of my call was to get his correct name. I'm looking forward and on for a better experience at this clean location. I honestly believe he can learn from his mistake and deserves a second chance and opportunity.


Frequently Asked Questions

What is El Pollo Loco's rating?
El Pollo Loco is rated an average of 4/5 stars across various online platforms.

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