Ratings of El Pollo Loco

google
Google
3.8
(987 Reviews)

Happy Hours & Specials

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Location & Hours

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

185 N Stephanie St
Henderson, NV 89074
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 10:30 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:30 AM - 10:00 PM

Recent Reviews

google
Mar 2024
Always loved their food but was shocked at their price increase! For 20 pieces of just chicken I paid about $42. That's insane for chicken????? Never again!!!!
google
Mar 2024
I am completely astonished at how this place has changed. I came back recently this February and was happy this place is now pristine. A year ago, this place was extremely dirty and I’m a Quality Auditor in food, I would know the Nevada Health District would not approve of that. But now I’m content with this location of El Pollo loco is clean and safe to eat. PS The chicken thighs are so good and moist 10/10.
google
Mar 2024
Yummy and delicious
google
Feb 2024
Service was bad, customer service is not polite to other races.
google
Feb 2024
The drive-through lady with short dark hair, Chastity, is very sweet, helpful, pleasant, quick and kind. She is an exceptional employee. I eat here a lot and she knows what I like! They also offer a senior discount, which I truly appreciate. Dietary restrictions: In case you have celiac disease or food allergies and don't know where you can get a g-f meal on the go. El Pollo has a kids' meal with 2 chicken leg drumsticks, a small side order of rice, and 2 white corn tortillas and it's gluten-free. YEA! I like to add sour cream to my Spanish rice and it's yummy!
google
Feb 2024
I ordered classic double polo fit bowl and street corn double corn fit The chicken was not fresh at all and it was disgusting . I will never want to try again
google
Feb 2024
From many other Pollo Loco restaurants, I DO NOT RECOMMEND. This store is not meeting the standards. They serve food short of the condiments shown on the menu. Specially on orders to go. With the excuse that they ran out. Chicken is often dry. They want to charge you for extra dressing when they minimize the quantity on what is included. Seems like they are trying to stretch their supplies cheap and low quality service. I returned a few times despite because is the closest, but I will not return after today. Check your orders and food. I'm sure others have issues with this location and their poor management. No stars ✨️ at all. In addition, the place needs maintenance.

Frequently Asked Questions

What is El Pollo Loco's rating?
El Pollo Loco is rated an average of 3.8/5 stars across various online platforms.