El Pollo Loco

Excellent chicken tortilla soup. As everything these days way too expensive. Bowl of soup. Side of rice and a drink $17. What has happened to our world?

It was a long time that I'm at El Pollo Loco. That night I crave of it. We went with my husband. Prices are more than double. I got the double chicken salad. I felt it was regular, didn't see a lot of chicken. They don't offer the salsa bar. You have to ask for salsas, cilantro, onions, pico de gallo. It is anoying. Then you buy 4 pieces of chicken, it doesn't come with tortillas. You have to buy the tortillas. There were not that expensive but it is awful to ask for each thing that you want. I didn't enjoy my visit. I was unsatisfied. I never going back to that restaurant.

Girl at drive thru had a horrible attitude. Forgot to ask for a SAUCE at the speaker so I asked for it at the window, she said “next time ask for it at the speaker” rolled her eyes and closed the window. When she hands me my food she immediately closes the window, I needed more sauce so I waited she came back to the window and when I asked her for extra sauce she again rolled her eyes and said to next time ask for it at the speaker! Girl! It’s sauce how hard is it to hand me sauce?! Horrible service from this girl! I’ve come to this location several times and have never been treated with horrible attitude!

Ashley went above and beyond thank you so much One of the best Pollo loco's out there

Fast and friendly. Favorite place to eat for lunch and dinner Dietary restrictions: Let u make it how u like it Parking: Clean parking lot. Lots of space

This El Pollo Loco has Amazing Customer service and food is always fresh . The Manager Maria extremely professional and always remembers customer whom are regular. Maria treats you like family, extremely kind and caring to all customers. Maria always has a smile on her face, even when difficult customer are present. Maria professional behavior and her patients are priceless. Her staff are friendly and courteous as well. Great atmosphere. Thank you, Charlene

Always good food