El Pollo Loco

My son just returned with some food from this particular El Pollo Loco. The chicken in my burrito was burnt. Not overcooked, it was black burnt. Same with his burrito, and they messed up my wife's El Pollo Bowl. The staff, as my son told me, was fighting with a customer. Staff, undertrained and unprofessional Food, burnto to a blackened unidentifiable mess. I can assure you we will not be returning to this particular El Pollo Loco. There are two closer to the place of my employment, I'll just buy from those and bring it home. I don't expect a five-star restaurant from an El Pollo Loco, but I do expect some semblance of an edible meal.

I've been going to this El Pollo Loco for over 15 years and I still go there today they got the best chicken in Carson hands down

They take EBT food stamps but that's the only time I can afford to eat there

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Love Polo Loco♥️♥️♥️

I ordered to take out. The older guy cooking needs to be reminded who he is cooking for. I was slow to oder as I couldn't read the menu, visual impairment, the cook was also taking the orders, he was pushing for me to order, there was no one behind me, he walked away and started cooking another order, he must taken before me. Instead of assisting in placing the order he was loudly challenging me read faster even though I told him I could see the combination plates were further away on the menu. He finally returns,q took my order and prepared the 3 smallest thighs he could cut. Goes to proof that complaints to the cook can be hazardous to your health and if the cook gets angry you better get out of his kitchen and go some place else. The food as always good, I'd one of the healthiest in fast food. 3 pieces where always that small I would order 4.