Ratings of El Pollo Loco

google
Google
3.6
(659 Reviews)

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Location & Hours

Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.

Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
11:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
They offer a salad without a deep fried flour tortilla.comes with corn, flour or corn chips. Very good. They still offer the double chicken tortillas salad. Parking: Parking is okay. It's really designed for drive thru. Wheelchair accessibility: Ground level entry.
google
Feb 2024
Employees did not come to us when we were at register. They had no customers and took a while to start our food. Not the pollo loco for me.
google
Feb 2024
restroom code 12345 door on the left
google
Jan 2024
Im disappointed in this company. There's nothing on the menu that's actually affordable, over 10 dollars for their basic tostado, don't know why they mislabeled that item as having chicken, more like 2pc of a square piece of meat. The rest is just sour cream, sauces, beans and mostly stale lettuce. I guess when people don't care about quality and will settle for low standards because they are in a hurry. El Pollo loco will stay a low waulity choice. Wasn't always like this. But yea, don't bother estung here.
google
Jan 2024
This place smells bomb and the food is even better!
google
Jan 2024
Asked for flower tortillas they gave me corn tortillas then still made me pay for the flower tortillas not only that but I ordered brest and wing they gave me thighs I got played thank you Guadalup 0 stars
google
Jan 2024
I know this may be hard to believe, but I think this was my first trip ever to a pollo loco. I bought the taco salad in the tortilla bowl and paid for double the meat. Presentation wise, everything looked pretty good. The salad was actually flavorful and there was as sufficient dressing. So why the 3 star rating you ask? 2 reasons- 1. My 3 star rating means average, not bad, but not great. And 2. For a place that has chicken in the name, I was disappointed in the quality and quantity of chicken. As mentioned prior, I had paid for the "double" chicken. The amount I got felt barely sufficient for any salad, and was simply unacceptable for "double meat". Was kind of pathetic for a chicken restaurant. The other issue with the meat was that it was dry and pretty bland. If I go to a place that specializes in serving one type of meat, I expect them to have a pretty good recipe for preparing that meat. I was not impressed at all with the flavor of the meat, which should have been their forte. Anyway, salad overall was still pretty good, but if you want people to come back ... gotta give the carnivores a reason to. If somebody orders double meat anything, that's a good hint they want you to hit them with a generous portion of meat. I'll probably return at some point to see if it was a fluke, but if they skimp on me again... sayonara crazy Chicken.

Frequently Asked Questions

What is El Pollo Loco's rating?
El Pollo Loco is rated an average of 3.6/5 stars across various online platforms.