El Coqui

I ordered 2 chicken pastelillos and 2 alcapurrias through Uber eats. I go in 10 mins after ordering and picked up my food. Thank god I checked the bag because my alcapurrias were missing and I had a total of 4 pastelillos. I go in and tell them the problem, the girl taking orders up front gives the bag to who ever packed my order. I didn’t get any apology and the lady just looked at me with a face like “damn I messed up your order”. She then proceeds to ask the kitchen for 2 alcapurrias, which they don’t have ready, so I have to wait another 10 minutes for them to be fried. I go to the car and come back in, as I’m coming in I see the cashier grabbing my bag from the kitchen as she is coughing over my food, she then proceeds to give my food to the lady who originally packed it as she is touching her nose . The cashier then proceeds to give me my food and STILL at no point did anyone apologize for the inconvenience. The cherry on top is that I am 8 1/2 months pregnant so I was looking forward to eating the alcapurrias and they were so bland. The masa and meat inside was bland, absolutely no flavor. Never going there again. Customer service sucked and so did my portion of the food.

Los bizcochos riquísimos y la comida también, un poco caro los pastelillos y los rellenos. Los surullos son riquísimos y buen precio. El café hay que mejorarlo. Y que haga descafeinado. Lo demás fantástico.

The food is great the service is kind of sad. The employees don't look happy at all and when you ask questions they quickly rush you out even with no customer waiting behind me