El Castillo de Jagua

Unfriendly staff

If you have/had a Hispanic grandmother at some point her kitchen smelled just like this place! The flavors mixing together and the music make you feel like your at home. Don't pass up the the combos, they give you SO MUCH!

Some of the best Dominican food in NYC. Prices incredibly affordable and service second time none. Would go here everyday if I lived in the area.

The food was good. They are always open, which is nice to have in the neighborhood.

Fantastic food and staff.

Muy rica la comida es limpio buena atención familiar muy recomendable

Hidden gem. Best Dominican food I've ever had in Brooklyn. Prices are lower than competitors.

Horrible horrible customer service. DO NOT GO HERE. I got MISTREATED BECAUSE I AM NOT ONE OF THEIR DOMINICAN FRIENDS. I got in line like everyone else and than a Dominican lady enters and goes in front of me because she knows the ppl that work there. Keep in mind this Dominican restaurant is next to my house and I also go there to get food but I don’t remain there chit chat, so no I don’t have any other relationship with them. So when it was my turn the counter lady ask who is next. The lady in front of me looked and me bad up and down trying to intimidate me because I said me. I than told her excuse me because she was in my way and keep staring me down. I looked at her the same and told her we are making a line. She got mad and told me I have a nasty attitude. I didn’t say anything and proceeded to order. The counter lady because she knows her puts me in blast and tells me we don’t make lines here. I said absolutely everyone was making lines before she came now all of a sudden you don’t make lines. To be professional and keep things in order it would be common sense to make a line. We can avoid arguments like this. The lady behind me then proceeded to call me names and told me she didn’t do anything and called me stupid. I told her you got mad because I gave you the same look after you stood there looking at me the same way. The counter lady told me listen don’t fight here she didn’t do anything to you. I told her it’s between me and the lady not to get in it because she should be more professional not because she knows the Dominican lady she should treat me any less. ESPECIALLY when I didn’t even start anything not insulted her. So now I have 2 old lady’s insulting me and all I went in for was to get some food. Smh definitely won’t be going back. One less customer is ntn to them obviously.