Einstein Bros. Bagels

Only had half of the options available. Staff could be a little more aware of the customers.

Happy, kind people work here... I was greeted promptly and when the person making my sandwich realized they'd made a mistake, they apologized and corrected it before it was even given to me. I noted that the staff was especially patient with people who had come in just minutes before closing and were taking their darn time ordering. I apologized for coming in right before closing and they said it was no problem at all. Could not have been kinder and made me feel more welcome.

Fast and kind. It was busy and crowded but the line moved quickly.

Y order take 40 minutes this is location has the worst team work everyone's works with heads down or ignoring customers.

Customer service was very slow. It was our first time there, there was an order cashier but there was no one there so we assumed that all the order were being taken on the pay side. We waited for 10 mins until the pay line moved and then the pay cashier wouldn't even look at us to help. She had a very angry face too. Horrible experience, just go to Starbucks around the corner.

UPDATE. They have a new manager named Mariana who is a good manager. The last guy was a joke and glad he's gone. As always, Kyra is the best employee ever was!

I came in from being up all night in the ER and all I wanted was something quick, yummy and comforting in my belly. Boy was this the wrong place to go! What happenend to the cream cheese?? Where did the delightfully delicious bagels go??! It used to be the bagels were oozing with a generous serving of cream cheese, but now we’re lucky to get a teaspoon! And my all time favorite jalapeño cheddar was a joke, a miserable little parody of what it once was. I took one bite and immediately regretted going there. I would’ve been much better off going to Vons—their jalapeño cheddar bagels are amazing. Not only was the tiny dollop of cream cheese barely there, but the bagel was BURNED—and COLD!!! How do you do both??? Don’t get me started on the lack of smiles behind the counter. How anyone can so royally screw up a bagel to this extent is beyond me. Bottom line, my expectations did not meet reality, and I was sad. I was expecting a golden cheesy-jalapeño bagel all fluffed up with cream cheese, slightly greasy from the cheddar, a bit messy. But, nope. Dry, charred, and joyless.