Einstein Bros. Bagels

All the time the bagels are good .

The crew on 3/10/24 could use some motivation and customer service training. I get it, 45 minutes before closing time and you feel like crowds of people are coming last minute and you just want to go home after a long day. Everybody at this establishment walks around like zombies and can’t even crack a simple smile. I’m not saying you have to have a full on conversation with me but at least look like you care about your job. We all know the saying “Fake it ‘Till you make it” and sometimes we have to do just that. The food was okay, 2 Texas brisket breakfast bagels that were cold and a caramel cold brew shake that tasted like some nestle powder chocolate milk. Love Einstein bagel bros but won’t be coming back to this location until some changes are made!

Long time customer. My last visit to this location 2/9/2024. I left before ordering. I think Einstein Brothers is a relatively consistent franchise, however this location is a disaster. I buy loose bagels/cream cheese for the office a few times a month, and I have regrettably stopped at this location many more times than I should have out of convenience. I have only myself to blame. Here are a few reasons from my personal experience and interests to avoid this location: (1) Poor service. All reviews complaining about extremely SLOW service are 100% accurate. I do not fault the constantly rotating cast of somber employees. Turnover at this location is a big issue. Management must be miserable. (2) Inconsistent and sometimes outright bad (hard) bagels. I think this is also attributable to turnover. The bagels are routinely overcooked compared to other locations. Also, this location 100% skimps on ingredients on the green chile bagels and jalapeno cheddar bagels. The green chile bagel ALWAYS has about a quarter-sized dollop of the chile/cheese mixture on the bagel - about one-third of the amount of the good stuff you will enjoy at literally any other location. The jalapeno cheddar bagel ALWAYS has so little cheese on it that the peppers fall off on the bag. (3) NO fountain soft drinks. The fountain soft drink dispenser has been out of order for at least two years. The out of order sign is showing signs of degradation. Why not just remove the machine if you are not going to get it fixed? I can only imagine all the moldy drink syrup in that box. I am sure there are many more things to loathe about this Einstein Brothers location, but I humbly offer those that I have been personally affected by. I am sure that this location enjoys swift business due to its location near the College exit, schools, and SDSU but I for one will avoid.

The parking is iffy, but I love coming to this location. The staff is very nice and the service is pretty good. I usually come in a little after the morning rush so there aren't a ton of other customers. Most of the time they have my order ready before I am even done paying.

Great staff

I almost always order ahead because this place is usually quite busy. The service is good but they do deal with a lot of staff turnover. The patio is really nice since it's elevated and you get a lot of sun on the south side of the building.

Hard to get excited about Einstein Brothers. Bagels are OK. You won't be disappointed but you won't be ecstatic either.

Best variety of bagels!!

Lighthearted staff and pretty fast service. Food was much better than I've had here before. An improvement over my previous visits for sure!

Their Lox Bagel is delisg and well-served!