The coffee has a bitter taste, every time. I was hoping they would change brands.
Every time I go here the service is good. Employees are always kind and cheerful.
Well bagels are very good but costumer service needs improvement. I'm sure they get up early for work as we all do but a smile would be nice ir make you feel more comfortable when you order.
Me and my boyfriend arrived first in line and were about to order, but the guy behind the counter was busy doing other things. Then, an older couple came in, cut in front of us, and the counter guy greeted them right away, asking them what they wanted. I felt a bit discriminated against, so we ended up just walking out and let the clients who cut us get served, since they were apparently more important. Won’t be going back.
This place was very disorganized. Why do you give your order to one person and then stand in another line to repeat your order and pay? Coffee was cold in one of the containers. Just not good coffee at this Einstein’s. Food was okay.
People are nice here, coffee is hot and bagels are amazing!