I am consulting with a lawyer because I received humiliating treatment from an employee of that store, they should make a better selection of the personnel who serve the public. Estoy consultando con un abogado porque recibí un trato humillante por parte de una empleada de ésa tienda, deben hacer mejor selección del personal que atiende al público
I usually like their food but I just ordered a bacon, egg and cheese bagel and the egg was very salty. Couldn’t eat my sandwich and since I got my order from drive-thru It was too late to drive back and complain. Please tell your cook to stop putting salt on the egg. Way too much salt. Disappointed and now I didn’t eat anything and don’t have time to get something else anymore because I have to be at work on time.
The manager Rebecca is so rude. Horrible customer service. I don’t know how she became manager but I will never go back to this branch because of her. There is a girl named Hope that works there. She is so nice and sweet. She has amazing customer service and knows how to treat people with respect. If anybody goes to this branch give Hope a little extra love. Hope should be manager. That place would be thriving with customers if she was manager. Rebecca out Hope in!
It's my first time here and the bagels were yummy and the people friendly. Would recommend
Been to several Einstein shops across the USA. This location is not in as nice of an area as some. Didn’t get any of that cozy upscale vibe that we’re used to from Einstein. After waiting for 20 minutes for my wife’s bagel and shmear, we went to the counter and asked about it. The lady said “Oh, we’re out of that kind”. She offered to make any other kind of bagel and shmear immediately, and she did, Overall, not impressed.
Best bagels ever, employees was very nice