Einstein Bros. Bagels

The food isn’t bad but the service is terrible. It takes them forever to make a bagel sandwich and even if you ordered on the app an hour before, they give people that ordered in store their orders first. Today I placed an order for 12:00pm and it said it was ready at 12:12pm. I walked in at 12:20pm and asked if my order was ready and they said it still wasn’t ready. I waited an additional 20 minutes and asked again and the person who originally told me it wasn’t ready grabbed a bagel off of the back counter that had been sitting there the whole time. After all of that, my bagel was missing tomato. It was a simple sandwich and they can’t make them correctly or in a timely manner.

In my final year here at Cal East Bay and decided to come here last week because I wanted to try. Wasn’t to bad. It seems that they take forever to make a bagel sandwich. I decided to come today to get something quick. Website says they close at 8pm. By the time I got there, they said they are closed and I said your website states 8 and the guy then said they close at 6pm and I said there is 5 minutes and the guy told me they couldn’t make sandwich and I told him that I didn’t want one, just something to drink. If you are gonna close at 6pm, at least post a sign or cafe hours on the door indicating hours of operation. I don’t know if they are in a hurry to get home but they should give some curtesy to students about the hours.

Outdated pricing, they don’t accept the app. I ordered a bakers dozen and was missing one bagel. Employees acted like they didn’t want to be there if I asked a question I had to ask multiple times and they looked annoyed when I asked them simple questions. The green Chile hatch bagel was great and caramel cream cold brew tasted good. Might come here again but overall it was a bad experience.

Been here 3 times so far this semester and they gave me the wrong order all three times. Very disappointed

Good looking bagels/sandwiches and nice selection of coffees/beverages/juices at decent prices. Enjoyed the covered outdoor tables. Understaffed during our visit, but worth the wait. Check em out!

At least change your store hours when you’re closed.