Mediocre food. Rude service.
Closed for the Summer.
And loved the fact that the customer team got back to me with a promise that they would update the working hours!
Went to this location and asked about allergen information, as it says to do on the sign up front if you have allergies. I specifically waited for 5-10 minutes until they had no other customers in line, so as not to overburden the employees. Multiple staff members were extremely rude in response, rolled their eyes, and dismissed me when I asked for clarification about allergens, and did not give me the allergen info I wanted. Worst attitude I've ever gotten when asking about allergens in a restaurant.
Update - Reached out to the company and got completely no response! Seems like an unpleasant company overall, so I'll avoid any Einstein Bros. stores in the future if that's the way they treat customers with special dietary needs.
Average place but good for bagel sandwich meal exchanges. Bagels are alright, nothing amazing. Meal exchange menu is super limited to less than 5 bagel sandwich options out of a massive menu. During peak hours they don't meet GrubHub pickup time so you end up waiting quite a while after it says your order is ready on your phone. Soft serve beverage machine regularly does not have stock of all flavors and is also broken a lot. They also are usually out of stock of different spreads and some of the regular menu items.