Einstein Bros. Bagels

bagels are great to drop off at offices, drive thru is easy! We love the turkey sandwich for lunch too!

The Goigke info says dining is open, but it is not. We chose Einsteins over another bagel place and now are not getting bagels.

There are 3 people who commonly work at Einstein bagels drive up window. They are all efficient, friendly and very helpful. They try hard to get it correctly and are always very courteous. They all always wish me a good day with a smile! I appreciate their good attitudes, hard work, willingness to always get it right, and their friendliness! It is a pleasure going there!

Understaffed but great breakfast place Vegetarian options: Most of the items in menu are veg Dietary restrictions: They do mention calories count on each of the items Parking: Free parking lot with much free space Kid-friendliness: Yes Wheelchair accessibility: Yes

manager who was on staff sunday march 10 at 11:30 was super unprofessional. i called and asked if the cinnamon sugar bagel had sesame in it because i am deathly allergic to it. i was just told that it was a plain bagel with cinnamon sugar, she did not check ingredients. had my boyfriend call and he told the lady there was an allergy so she needed to check the ingredients, however she said she was the baker and she makes them every morning and knows what is in them, and whenever she was asked to check she refused. he asked to speak to someone else but she said she was the manager and there was no one else to talk to. i am deathly allergic and would love to have piece of mind, instead i was being refused the time of day to check. she ended up hanging up after the fourth time of my boyfriend asking her to actually check the ingredients.

Texas Brisket bagel thingy is the best thing you can get on this menu

I ordered all of my food, my food wasn’t read back to me and I also didn’t receive a receipt. I even tipped the register person. I was told my a manager that there’s nothing she can do and got hung up on twice. This is not the customer service I ever expected from an establishment I frequent often.

Me and a friend had just come through the drive through and weren’t given our full order we had ordered, they were just trying to rush out of there to clock out. We weren’t even given a receipt for the missing items on our order which hasn’t been the first time we have had missing things and had to come back and have them remake the order. We had called and spoken to an extremely rude manager expecting the situation to be rectified and she was being extremely rude and snyde. Continuing to responding in such a way I wouldn’t expect someone with the title manager to speak to us. The manager then decided to hang up the phone once she was told me I was sorry out of luck, then snickered and stated she wasn’t going to help me any further. Unacceptable behavior from someone within the food industry, as someone who also works in it, personally do better or look into the people representing your company and poor hospitality.

You ready for a story? It's worth the read I promise. Food: ehh Service: absolutely horrendous Ambiance: a joke I don't ever leave reviews but I'm hotter than a pickle bug in a pepper patch. Let me start off by saying, this location is the absolute worst location I've ever visited. I live near it and have went a few times and every single time something is wrong with my food. Either it's not made right or something is missing or shoot, sometimes they give me the complete wrong item. Where do y'all get your employees Backpage? LOL Coffee: bland Iced coffee: tastes like when you leave it on your table for 4 hours and all the ice melts and it's all watered down. Food: it's , Bland at best, but hey sometimes it's over cooked and burnt but at least that adds some flavor. Oh, and let me not forget it's never hot. I always gotta warm that stuff up when I get home. Thank God I have an air fryer. Look I'm from the south and we actually season our food and our fast food restaurants food actually tastes good. These folk up here have no sense of hospitality. They don't know how to speak to people, and they definitely have no customer service skills. Not to mention they don't know how to make food taste good. Do better yall. I'm writing this whole review due to an incident today. My wife went up there to get three sandwiches and 4 hash-browns. She got back home and I looked in the bag and what did I see? No hash-browns. Oh perfect right? They forgot something again. So I have her call up there to speak with someone and we had to call four separate times and on the third call someone picked up and hung up instantly. Finally got through on the fourth call and the young lady that answered was instantaneously and incredibly rude right off the muscle. I mean right off the grip. My wife explained to her what she ordered and what was in the bag, she told her that the hash-browns were missing and she said well that's not my problem you should have checked the bag....... She is partly right but as a customer, I should not have to check my bag to make sure my little hashbrowns are in the bag. Your employees should listen to what the customer is asking for. But who knows right? Any how my wife asked her for a resolution for the situation at hand and the (manager) said "well we are closed now and there is nothing I'm willing to do, bye." And she hung up the phone. Little girl I hope you see this review and I hope you learn from your mistakes. You are in the service industry. Act like it. I know it's a pain to deal with customers sometimes but if you're not able to handle it, then find a different line of work and (Don't be rude). Life is too short to have an attitude all the time. Do your job properly and do it with pride you'll go so far in life. Employees like you are the reason restaurants get bad reviews. DO BETTER! #trythatinasmalltown