Arthur was great. Give that man a raise!
This was a truly disgusting and off putting experience. I went with a friend around 10pm and as we tried to enjoy our first course we spotted a MOUSE! Not running around and hiding, but just sitting by the tables in a restaurant that was by no means empty. As it sauntered from table to table collecting crumbs, we let our server know what happened and she said "oh, I'll get a manager". No surprise or alarm in her voice. After about 5-10 minutes, the manager finally showed up (this was obviously not a priority somehow) and asked us "how's everything going over here?" to which I incredulously asked if she's the manager and did the server not inform her of the situation. She told us that she is the manager but she's not going to do anything about the mouse, she just passes on the information to their pest control team. I suggested at least putting a box over it or sweeping it away (it was still there!!) so guests don't have to look at it while we're trying to eat! She refused. We asked for the bill. When she returned with a ridiculous 10% discount on our bill, we pointed out the SECOND BABY MOUSE that was near the first! Still she did nothing. The manager said they "don't have a mouse problem", but this is clearly an infestation given that she was not at all surprised when we mentioned it. We got up to leave and went a different route as to not get too close to the mice, (they stayed near the same tables for the entirety of our stay) and saw a THIRD MOUSE on the opposite side of the restaurant!!! All three were babies, meaning There's at least one family infesting the whole restaurant. There's no doubt they crawl all over the dishes, chairs, tables, etc. every night and who knows where else! Needless to say, no one I know will be dining here again.
I love a good earls! Excellent food, good vibes, and excellent service provided by Heather C.
We had wonderful time! The place is nice and the server named Luke is really good in his job! All staffs are very accommodating. Even we dont have reservation, they still manage to get us table. Keep it up!
Very nicely located ....good food and service
BRENDEN IS THE BEST SERVER EVER 5 STARS!!!!!!!!!!1111111
Fantastic, so welcoming as a new comer! Amazing service and love the cocktail menu!