We walked up and there were no employees behind the counter. After waiting at least 5 mins finally 3 people come from the back. Several people got in line after us but it was not busy. I watched as a male employee put onions and tomatoes on my sandwich and wrap it up. A minute later he took the order off the shelf, unwrapped my sandwich, and removed the onions and the tomatoes and wrapped it back up. When we were handed the order I immediately slid the sandwich back to the employee and told her my sandwich needs to be remade since I actually saw him do it because he blatantly didn't read the order. That man left and went to the back leaving another girl to remake my sandwich plus all the people behind us. Yet another employee came from the back and grabbed something and left. So at minimum there were 4 people working and these 2 girls at front were doing it all. Thank goodness I don't have a severe allergy but if that were actually the case then it would have been catastrophic.
Credit card payment system forces you to tip. No going here again.
Ordered four sandwiches, the portion of meat on the sandwich was pathetic. In fact, I even snapped three photos of one of the sorry looking sandwiches and sent it to the corporate office, they did not reply. Take a moment to read all of the negative reviews at this location. A word to the wise, do not waste your money on a sandwich that will consist of a "big" piece of bread and nothing else!
I love coming to EOS in international plaza the Managers Eric and Danny are wonderful and they have learned my sandwich so when they see me they get right to making it immediately and they alway give great customer service and great conversation
Good taste!!! Good prices!!!
I definitely wouldn't recommend going here. There were only one or two people in front of me when I ordered and I waited over a half an hour to get a very mediocre sandwich & bag of chips. Not worth it.
the costumer service and food was great! i had Marie and Danny serve me and they have me the best experience, they were so kind and the food was so fresh and enjoyable ! will definitely be back
Took me years to finally get back to an Earl! I wish they had a location in Jacksonville...
This is a very important warning for those who care about their health. On Sunday, 10/01/2023, I had diarrhea and an incredible pain in my stomach due to "The Earl's Club" sandwich. I'm afraid of being hospitalized. I went to the toilet 7 times after eating and I still have pain. Food here can be stale and unhealthy. Please be very careful when choosing a place to eat. I never eat here.