Dutch Bros Coffee

Wheelchair accessibility: They have spots right in the front and you can wheel in to the place (it’s like a garage door) and I will say that the parking lot gets backed up pretty quick, but that’s just because it’s busy

45+ minutes in the drive through and there’s still at least 6 cars ahead. I got here before 08:00 and it’s now 08:51. How is this even practical? Like dude, run a business. This isn’t the first comment about the drive through and certainly not the last. I won’t be waiting like this ever again. Why is it $6 in coffee after an hour of waiting. You lost at least 5 customers from the line because it just doesn’t move for about 5-8 minutes at a time.

Great Customer Service

35min to get 2 drinks. Arrived in drive thru at 915 on a Saturday morning. Was immediately able to order and then proceeded to spend 35min in the line before getting our drinks. 35min for coffee. And I was told I could get the double torture as a white mocha. Which either was not true or it was just not made that way. The time it took was probably a staffing issue because it looked like there were only 3 people working. 1 taking orders and 2 making drinks on a weekend morning which seems to me would be understaffed at an obviously busy time. The employees were 10/10 friendly and I’m sure doing the best they could with a poor situation.

I got the Golden Eagle! 10 out of 10. Service was wonderful, friendly staff, and very short wait time.

Drive thru system is absolutely awful. I’ve been in line for 30 mins and I’m only halfway. Need to figure out a better system for taking and delivering orders.

I am currently writing this review while sitting in the drive through. So far I have been sitting here for 31 mins. Not sure what kind of establishment this is but I’m awarding them for the slowest drive through I have ever been to in my whole life. I’m pretty much just sitting here as a joke now just to see how long it’s going to take. 5 people have already left due to wait times