Dunkin'

I live and work nearby this location, I come here frequently, sometimes every day. During the weekend, the people working there are a disaster! One of them is a horrible person, she always screams at customers, being rude to them and unprofessional at all. On top of that, she doesn’t do her job well, she mixed my order once and one time I found a milk tamper in my coffee!!! SAME PERSON EVERY TIME. Last incident with her was today, I had an argument with her because she didn’t put my order on the app pick up area, and when I talked to her, she aksed to stop talking!!!!!!! I am a regular customer that keep this store functioning and she can have a job, and this is how I am being treated!!! However, during weekdays, the employees are amazing, and they always do their jobs perfectly, in the past this was not the case as there were rude employees. I put one star to track the owner attention and I will not come here on the weekends. Once I see the weekend staff changed, I will change my rating.

Not one to complain but had a terrible experience here a couple weeks ago. Went in to pick up my mobile order and after 15-20 minutes it still wasn’t there. Tried talking to employees about it, even after we verified that I did in fact place the other and that the location was correct they still refused to make my order. Said that “if the order doesn’t come out of the computer we don’t make it.” Told me to order again at the counter. I asked if they could just make my order now (medium cold brew) since I already paid on the app but they refused. They became very rude when I told them I’ve been going to this location 2-3 times a week for the past month and said “they have never seen me before.” Needless to say I will never be going to that location again.

Great

The women that work here are amazing and do their jobs so fast, efficient, and most importantly with a smile every time I go it’s during a rush and they just breeze through the line with no mistakes and in a very timely fashion. I would highly recommend this location

Only stop here in a hurry, they accommodate, I am delighted for speed accuracy, customer care kindness, cleanness, convenience, personal touch, kind words. I ALWAYS tip big. People in hard jobs do it because they have lots of kids. Come on people help these people & kids out, tip big. Reach deep.

I asked for a medium refresher. They don't me they only have large.... then I order a small coffee.???? And see a small refresher and a medium refresher. Ya no never going back don't reccomend

I'm a Dunkie Junkie and it was nice to walk in and see my favorite Dunkins worker at this location. Always puts a smile on my face. Great coffee maker and a great way to start the day.