I don't do dunkin' donuts. I'm not crazy about them. Not what I know about them and how they prepare their first
Staff was very polite and order was ready quickly.
My morning stop B4 work, always fast but sometimes coffee cup isn't full
what a disappointing experience due to its irregularities in service speed and occasional lapses in freshness of donuts, not living up to the Dunkin Donut reputable standard.
Terrible customer service!
Beautiful tile in the men's room, but holy He'll what a mess! Only 1 urinal and 1 stall. Urinal was full and overflowing with urine. Stall was filthy. Out of hand towels, out of soap. Thankfully they had 2 sinks since one faucet didn't function. This is a very busy airport waiting lot with restaurant and store. Can't believe they built it with such small bathrooms and obviously zero maintenance on those bathrooms.
When ordering on the mobile app they never give you the extras you order in your drink. I always order 7 pumps of mocha and never received it. I have said something before but just got an eye roll.
Coin toss if your order is right when going inside. Donut order may or may not be right. Coffee is wrong 75% of the time and I need to repeat myself over and over to only get the wrong coffee. Walk in orders of anything but black coffee take approx 10 min to receive. Hot food comes out much quicker than coffee, maybe 1 min or less. Mobile orders and drive thru orders take heavy precedence over walk in orders here, unsure of their performance as I do not use those options.