Ratings of Dunkin'

google
Google
3.0
(213 Reviews)
yelp
Yelp
2.1
(33 Reviews)

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

3925 Fountain Square Pl
Waukegan, IL 60085
Monday
4:00 AM - 9:00 PM
Tuesday
4:00 AM - 9:00 PM
Wednesday
4:00 AM - 9:00 PM
Thursday
4:00 AM - 9:00 PM
Friday
4:00 AM - 9:00 PM
Saturday
4:00 AM - 9:00 PM
Sunday
4:00 AM - 9:00 PM

Recent Reviews

google
Mar 2024
Did not get what I ordered
google
Mar 2024
Lady was busy chatting on her phone instead of giving me my drink. I had to ask for my drink. Poor service
google
Feb 2024
I went to this place this morning around 11:00am and was shown the worse racism I ever experienced! I pulled up in drive thru and asked were they okay with taking two separate orders, never received a response. So we ordered pulled to the window and that when we were greeted with Hostility. I asked for a pup cup for my puppy and the gentleman told me No because we already had two orders and they weren’t supposed to do that, mind you he never answered when I asked him. His attitude was very very rude. I understand there’s a language barrier, but if you don’t understand what a customer is asking for and get upset with them giving very disrespectful interaction , I suggest you have your employees learn the language of the United States of America. English being the first language. We understand there is a language barrier just ask for help from someone, just don’t be rude to the customer. I will never shop here again! Time to find a new Dunkin!
google
Feb 2024
Midwest Dunkin' stores are not as good as New England stores but the coffee is great and the apple fritters are delicious. This location is not pleasant eat inside...drive through or carry out...
google
Jan 2024
I went this morning before work and got coffee for myself and my coworkers. I also got the wake up wraps, 2 with turkey bacon. Well when my friend went to eat hers she opened it and saw a black long hair cooked into the meat and melted into the cheese. It was absolutely disgusting! And could have MOST DEFINITELY been prevented if hair nets were worn!!!!!! I went in this morning, so I know they were wearing any!!!! Both the woman and the man. Highly disappointed!!!!! Almost a $5 wrap thrown away!!! Dunkin, you need to train your employees better hygiene and get hair nets!!!!
google
Nov 2023
Didn't have my ice coffe
google
Oct 2023
Terrible customer service, mistakes happen all the time but this location purposely made my drink wrong a second time after I spoke up & asked for the correct drink I paid for. No apology, giggling about it to other workers and bad attitudes.

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 2.9/5 stars across various online platforms.