Ratings of Dunkin'

google
Google
3.6
(359 Reviews)
yelp
Yelp
1.0
(1 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

1761 Allen St
Springfield, MA 01118
Monday
5:00 AM - 9:00 PM
Tuesday
5:00 AM - 9:00 PM
Wednesday
5:00 AM - 9:00 PM
Thursday
5:00 AM - 9:00 PM
Friday
5:00 AM - 9:00 PM
Saturday
5:00 AM - 9:00 PM
Sunday
5:00 AM - 9:00 PM

Recent Reviews

google
Jan 2024
Nice people quick service very nice
google
Dec 2023
Great job my friends I like to get a shout out to all the managers up there jesus love you all
google
Nov 2023
Ordered the sourdough grilled cheese. It, like the brkfst sandwich, smelled and tasted like chemicals. Vegetarian options: The chemocal taste is prevalent in all sandwhivh items.
google
Oct 2023
0 zero App says Free Medium coffee on Monday w order. I was charged for Med coffee even though the coupon is in my app.
google
Oct 2023
I'd give one star but they were severely short staffed. They had three people working the morning rush. I made an order on the app thinking it would save time. It took me about ten minutes to get there. Then I left after waiting another ten minutes in the store without receiving my order. People at the front counter had to yell to get someone to finally come help them only to wait for drivethru orders to go out in priority. As busy as this location is it should be better staffed during busy hours.
google
Oct 2023
Almost always get the order wrong and the most of the staff is rude.
google
Sep 2023
What a few trips to this DD is like: You're the only customer in the drive thru, but you sit at the speaker for 15 minutes before anyone talks to you. You order a hot coffee, but get handed either an iced, or the worst thing ever: luke-warm room temp coffee. You order for online pick-up, but you still have to wait a half hour in the store. You see a pile of order slips on the counter that hasn't been touched. You get rude service from employees that openly admit to hating their job. They're always either arguing with customers or with each other. One will surely quit on the spot while you're in line. I'm confident that a new manager who is intelligent and experienced with fast-paced food service will no doubt turn this place around and give it an overhaul. Until then, avoiding like the plague.

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.6/5 stars across various online platforms.