Dunkin'

Usually different locations are either hit or miss for me, but this one always gets it right. There bagels are amazing as their chai tea latte are the best best best. I tried their churro donut for the first time. It wasn’t my favorite but it was ok. The cashier was amazing and very helpful. Lovely young chap!

I just stopped at this dunkin and the hashbrowns were hard as a rock and I got half of a sausage in my sandwich.

loveee

I will no longer be a returning customer. I ordered on the app and when I arrived to the window for pick up, they told me that the wrap I chose was frozen and not available I asked if they could just give me a refund to which they said I had to do it on the app. So I asked if they could help me with it and they said they didn't know how then to call the customer service line and get it resolved. Prior to my next question another gentlemen came over and told the two at the window to make me go bc I was holding up the line. I asked if it was a joke but it wasn't. I asked if they could provide proof or something of the sort and they just said they'll get a call. I found this unacceptable so I asked to receive the rest of my order and switch the wrap for another and that I would get back in line to not hold things up (although I felt like they were being rude and undeserving, I was trying to be respectful). Then they looked at me puzzled bc they didn't know I had more on my order. i told them what I had and they had to ask 2 others to confirm. I don't know of the team there is just rude or rude and overwhelmed. I had a newborn in my backseat and was just trying to get a quick bite and a break while he was finally asleep which turned out to be a major waste of time, money, and added stress. They were not apologetic nor thankful for my understanding.

Drive thru service is slow. How about a smile and thank you when we come by? I know it’s early and you are throwing food out a window, but a smile with it and some cheer might be nice once in a while Here you go is not a thank you.

Lately the service is terrible in this store,I always ordering ahead online 10 minutes before I arrive and when I come in to store I have to wait more time then some times people walk in places order and left and I’m still waiting and no body cares I’m trying to go different store sometimes