Dunkin'

I would give a 0 if I could. The staff is so rude. The “manager” though she says, laughed and gave no care about the fact that my order had blood on it. No apology or concern for the food aspect of it. Some other lady couldn’t even figure out the return process if it so my husband didn’t even receive half of the $30 he spent there. The drinks were just thrown away because of the food has blood, the drinks can too. HIGHLY UNSANITARY and NO CONCERN expressed for this service. Exchange of blood is extremely unsafe and it’s really disappointing that this staff did not care and were rude on top of it as if I, the customer, were in the wrong. No accountability whatsoever for poor service and food maintenance/safety.

I frequent this Dunkin’ Donuts nearly every day due to its proximity to my workplace. While I don’t know everyone’s names, I’ve found the older staff members to be consistently pleasant, especially the sweetheart who was relocated further down Rosewell Road. However, I’ve recently discontinued my visits entirely because of the newer, younger staff members. Their daily attitude, inability to get orders right, and today’s encounter with a particularly rude girl at the order booth have led me to this decision.

They always so rude never a hello how you doing nor a thank you have a nice day. coffee is always too milky.. they could do better!

Been a few times for a cup of coffee. Staff is always very pleasant. Coffee is your typical Dunkin.

This place would have easily been 3 stars if customer service was at least tolerable. While my cute donut was tastefully mediocre, it seemed like I had to go through airport security just to use their facilities that should be welcomed to customers. One of the ladies basically said in so many words that you basically have to complete a transaction first even you’re a customer. How rude…

Clean place . Helpful and friendly staff.

Filthy filthy bathroom