Ratings of Dunkin'

google
Google
4.0
(424 Reviews)
yelp
Yelp
2.0
(3 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

573 Lyell Ave
Rochester, NY 14606
Monday
5:00 AM - 7:00 PM
Tuesday
5:00 AM - 7:00 PM
Wednesday
5:00 AM - 7:00 PM
Thursday
5:00 AM - 7:00 PM
Friday
5:00 AM - 7:00 PM
Saturday
5:00 AM - 7:00 PM
Sunday
5:00 AM - 7:00 PM

Recent Reviews

google
Apr 2024
I love Dunkin!
google
Apr 2024
Me and my wife was there to get my sister, some donuts and her kids and somebody just walks in and steals A whole tray of donuts I feel bad for the women that works there
google
Apr 2024
Good food staff looked really happy and that made me happy Thanks guys
google
Mar 2024
Nothing bad to say
google
Mar 2024
Very frustrated. Tried calling repeatedly and the phone says it is disconnected. Impossible to get in contact with store about order.
google
Feb 2024
I ordered a large hot chocolate with milk n a mocha shot and got a coffee, n the phone doesn’t work. Went back to get the right thing and they still got it wrong. It’s the little short girl that makes the issue. She knows she can’t hear and doesn’t ask to make sure she heard you right. Instead your met with an attitude when you try to check your drink you already had to come back to get. Then it’s still not right because she didn’t hear your right but she will stand there and try to tell your what you asked for. Understandably the manger backs up her employee but she is an issue and needs to be held accountable. Totally different when the male staff are in.
google
Dec 2023
This use to be my go to location. They use to be so welcoming and my drinks were made perfect. Now if I go in the afternoon or pm shift it’s completely opposite. Your met with an attitude and the eye rolls. Along with drinks not being made proper and food being either under or over cooked. I have went on multiple occasions and different times and there is a big difference in service. Will only be going to east ave Dunkin. May burn more gas but atleast they have great service and great food.
google
Dec 2023
They are good people, but for some reason it takes them a lot of time to prepare the food.

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 4/5 stars across various online platforms.