Dunkin'

0 star Cannot believe this dunkin donut. I order my items online just for them to try to prepare it 10-15mins later after they was done talking and on their phone. I cancel the order and ask for a refund. NO ONE KNOW how to work the register. They CANNOT give me my refund. They cannot do anything until tomorrow when the MANAGER Come in. The older short lady didn't even try to help and been working there more than a year. Also she spoke English to take someone else order but she couldn't help me cause she didn't speak English don't make sense. The tall Spanish guy started to watch a video on how to do a refund in front of me for another 6 minutes. No one wanted to call a manager for help. He kept telling me he can't give me my money so there's nothing else for me unless I want my order. This is insane! This is the new Dunkin Donuts??? I don't have my money and don't have my food basically I have just been robbed I am highly upset with this type of customer service. This should be a crime

Excelentes

The person by the name of Aidan should not be serving customers anything. He does not acknowledge customers when they come in and does not have the decency to let u know when ur order is ready he just left it on the counter without letting u knw if it's ur order. Ppl like this are so bad for business. I guess this is how he was trained to treat customers as he is very comfortable doing it and this is not the 1st time I've been here and see it. Will take by hard earned money to Starbucks as I really don't trust him serving my coffee

Never have donuts, at any time, bad service. It’s better close that store

Our Dunkin' over at Pembroke Pines hooks ya up with iced coffee that'll cool ya down faster than a dip in the Gulf on a hot August day, but, shoot, the morning drive-thru line's longer than the queue for Space Mountain at Disney. Plus, their Boston Creme donuts are sometimes as scarce as snowfall.

Fast, tasty beverage!