The WORST customer service ever! No eye contact, no acknowledgement that I was standing there, so after 10 min of waiting, finally used kiosk. No thank you, no nothing. Bad business!
Service was horrible. Everybody walked around with an attitude.
Just waited for 20 minutes for a coffee. After being told to pull up in the line and wait for my coffee I was then instructed to pull up farther into a parking spot along with two other cars who were told to do the same. Ten minutes passed and someone finally came out, handed a drink to car #1, handed a drink to car number #2, turned around and carried drink #3 back inside. More time passes, cars getting served and leaving, I look back and someone else is being handed a drink. That was it, I went inside. Wasn’t looked at or acknowledged in any way shape or form. It wasn’t until I said Excuse Me at a louder than normal volume that someone looked up. When I asked for my drink their response was, we couldn’t find you. Weird, I was in the exact spot I was instructed to park in by who I assuming is the manager. Unimpressed. Do Better.
They only have a difficult to use kiosk to place your order at the counter inside. Their selection of donuts was scarce even at prime time A.M. It seems they only was drive thru for coffee or other drinks. There are other coffee shops close by for my next purchase.
Busy area but still fast service. Has a small outdoor eating area but it’s very packed. Not much parking due to other stores close by.
Clean. Fast and Friendly Service!
The Owner should come to this store, the employees at 7:10pm on March 18, 2024 don’t care at all. How the sales are going? I include pics of the dozen donuts, one employee was paying attention to a guy sitting eating ChickFill-A than to us paying customers, we were supposed to get 4 dozens, but with that attitude and the lack of cleanliness. The floor was sticky and garbage, napkins on the floor. No wonder is 3 stars. Bonton kreme upside down