Dunkin'

Went the other day for coffees with my partner and both of our iced coffee weren’t filled all the way. I got an iced black coffee with mocha syrup and my partner got a iced coffee with creamer and syrup. His was Horrible. It didn’t even taste like coffee was even in the cup, just water and the creamer and syrup. Decided give this Dunkin another chance today to take advantage of in app deals and the same thing happened again (the same worker made both of our drinks) They weren’t filled all the way and again my partner got sugar water again. He didn’t get any crazy amount of creamer or sugar, two of each, so I’m baffled as to how there was NO coffee at all in his cup it was even less filled than the day before. I understand that different days you can get a different coffee, but we are by no means picky and it was really upsetting for this to happen two times in a row. We didn’t ask for anything crazy, and regular amount of ice was selected. I loved this location because it was so close to my apartment, but I’d rather take the longer drive to actually get coffee in my cup

Always has my mobile order ready !!

So I understand the varied experiences that people have here. When I popped into the store today, it was the last day of the $2 iced coffee promo, the drive thru was full, two people waiting in the store and only three people total working in the store. The drive thru and mobile orders pile up fast and then someone has to eventually talk to anyone that walks in. My guess is this store is always low staffed but it also is serving UCF so it's extremely understaffed.

definitely do not come here , placed my mobile order right before entering drive through, and when i went to take a sip of my coffee i had to tilt it halfway up to get a sip, i opened the lid to see it essentially half full and was lukewarm as if it had been sitting there, i had to take an exam so i didn’t have time to go and get my money back , just save yourself the disappointment and go to another location or the starbucks right across the street.

Our go to place for coffee and late breakfast when we stayed down the road. They seem short handed but they still gave great service

This Dunkin is in the heart of UCF, but it’s always quick with my mobile order when I go inside and they are the best employees. This place is super hectic, and they deserve all the love in the world! Love this Dunkin and the great ppl!

This was literally the worst Dunkin I have ever been to. The coffee and frozen hot chocolate were undrinkable and I also got horrible service in the process. I’m not picky when it comes to drinks so it was shocking having to throw something out.

We were in the area for a comedy show and got some donuts & drinks. Then a bit later a swarm of people came in. The employees handled the rush pretty well! Just wish they had a few more people to lighten the load...when there's an event going on maybe have a few more people working that day?