Ratings of Dunkin'

google
Google
3.2
(839 Reviews)
yelp
Yelp
1.8
(98 Reviews)
tripadvisor
TripAdvisor
1.5
(3 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

14813 E Colonial Dr
Orlando, FL 32826
Monday
4:30 AM - 7:00 PM
Tuesday
4:30 AM - 7:00 PM
Wednesday
4:30 AM - 7:00 PM
Thursday
4:30 AM - 7:00 PM
Friday
4:30 AM - 7:00 PM
Saturday
5:00 AM - 7:00 PM
Sunday
5:00 AM - 7:00 PM

Recent Reviews

google
Mar 2024
The young lady at the counter wasn't exactly friendly. The place is really slow. If you go inside, they tend to focus on the people in the drive through
google
Mar 2024
This was an unusual experience for me this time. Although my order took an extensive amount of time to receive, that was not what made it unusual. An employee taking a smoke break at the table just outside the entry door. Taking a smoke break is ok if it's tobacco! This employee, while wearing a DD uniform, was toking on a joint. Yeah, smoking weed at the entrance to the restaurant. Maybe this is why the orders were taking so long to get. Just a guess.
google
Mar 2024
I don't know why, but everything thing we've ordered from here last month was really bad. The donuts' holes tasted like they had been brushed with raw eggs. And they might have been. But I also looked on reddit, and they also said something about the weird taste. I ordered an iced coffee on another occasion, and it was terrible. My husband wanted to take it back, but I was like nah I just won't go to this location anymore because they are consistent and being bad. Now, he hasn't had any issues with the food, just the service. But he still goes cause it's close. I would rather just go to the next one further up colonial.
google
Mar 2024
If you can avoid this specific DD at breakfast time, do so. They are super slow, they get annoyed if you say hello more than once when they haven’t responded once. More often than not, they mess up your order. This is most of time but obviously sometimes you come across some staff that are extremely nice. If you can go to the one near lakeunderhill and alafaya they’re amazing.
google
Mar 2024
Went thru drive thru last week asked for an iced butter pecan with two pumps of caramel whipped cream with a caramel drizzle. Ask the person to please repeat the order he sucked his teeth and proceeded to tell me the order. Received the order and there was no caramel drizzle girl at window added the caramel took the coffee only to realize as I was driving there was no ice. I vowed never to go there. Today I went there n advised the cashier as to what transpired. I asked to speak to the manager she stated the manager was not there. I asked her to comp coffee she wanted to confirm n then said no. I asked her for the managers phone # and lo and behold he appeared. Very condescending threw me for a loop and asked why would the person not put ice in an iced coffee. Wow how can I respond to that why did I not come back if there was no ice. I come to get an order that was ordered exactly the way I ordered it. Then I have to be at my place of employment. I left n cursed him out. I’ve lived in Avalon park for 11 years n since the customer service has declined. Especially for a manager not to attempt to make it right. My business is done and I will make sure to advise ppl of this service. Training would be suggested. Leaders lead and this manager has certainly set an example to his employees.
google
Feb 2024
Stopped in and they didn’t have much. They had no munchkins. A Duncan Doughnut with no munchkins? The kid behind the counter was friendly but he didn’t seemed to be too concerned about their lack of doughnuts and no munchkins.
google
Feb 2024
Why do I go here?!?! Worse Dunkin I have ever been to. Went to get the Dunking Super Bowl drink and she had NO CLUE what I was requesting. Oh, and they didn’t have it. It was arriving in the truck any minute. This was at 8am on 2/12 - the day the drink was to come out. More complaints…. Drinks that we did order came out dripping and we were given no napkins, we had ordered a muffin at the speaker and at the window she had no clue, we asked for a receipt and the register didn’t have paper in it. This Dunkin is poorly run and I just spent $20 on donuts, a muffin and 2 coffees that I had no interest in buying. Very disappointed.


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