Dunkin'

We have gone here multiple times and have had very poor customer service. Drinks made incorrect 3 out of 5 times. (The ingredients are printed on the ticket.) The staff are very rude and do not care at all. The manager seems to not care. This is not like other Dunkin’s we have been too. Donuts aren’t good. Just pick a local coffee shop instead.

This Dunkin provides consistently good food. The service was friendly. The inside of the restaurant was in need of attention. When we arrived, the dining area was nearly empty, but every table was covered in crumbs. There was plenty of counter help, but many of the employees were more interested in conversing with one another.

I don’t really understand all of the negative reviews. I’ve always had pleasant experiences at this location with mobile orders and ordering inside. Just like everywhere else, there are times when this location is busy and other times they are not. Patience goes a long way and it seems like a lot of people no longer have any. The kids who work there are always working hard when I’ve been there.

Be so fr? Why did I order a medium drink and they only gave me half of a drink and 30% of that is FOAM? Count ur days (and no I did not order cold foam either.)

Don't go here, girls to busy talking to wait on customers.

I was a little disappointed they hardly had a selection to choose from not sure i will go back Tim Horton's a couple doors down have a better selection i took my granddaughter in and she was disappointed

To my surprise this place needs to be reported for the way they treat others. I'm waiting on a response from the owners of the New Albany location.. The G's....... I've contacted a lawyer... it's that serious. So Mr.A.... its not over!!