Ratings of Dunkin'

google
Google
3.5
(96 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

9900 Bird Rd
Miami, FL 33165
Monday
5:00 AM - 8:00 PM
Tuesday
5:00 AM - 8:00 PM
Wednesday
5:00 AM - 8:00 PM
Thursday
5:00 AM - 8:00 PM
Friday
5:00 AM - 8:00 PM
Saturday
5:00 AM - 8:00 PM
Sunday
6:00 AM - 8:00 PM

Recent Reviews

google
Feb 2024
Muy Bonito Limpio ,hay que visitarlo Complacido..saludos
google
Feb 2024
There was a long line, yet the service was swift.
google
Jan 2024
They do not know the difference between a Latte and a Macchiato. I asked for the Mac they gave me a Latte I went back and they were so rude about it. One lady seemed lost and the other one had to ask me to make sure what it was. If I was rude or came of mean I could understand them being defensive I know someone people can be much. I came back nicely and just told them they gave me the incorrect drink. They should train the staff to know how to make the drinks that are in the menu.
google
Jan 2024
Went to the Dunkin in bird road since yesterday I asked for cream but had to return to the store because the small creamers they gave me were expired and I showed them and they gave me the cream from the machine and so they did. The next day I went again and ordered a coffee and told them to please give me the cream from the machine because I told them the experience I had with the small creamers that were expired and they refused!! I mean how ridiculous can they get refusing to give the customer cream from their machine because the creamers were expired!! I also let corporate know. I’m hoping next time I go after complaining to corporate that this won’t be an issue and for others that want the same service. Just ridiculous.
google
Jan 2024
Came for a quick pick-me-up cup of coffee in the afternoon. Ordered a small hot coffee and the girl at the counter named Elena gave me a cup of almost cold coffee. It’s not that hard to make/serve coffee but some people just suck so bad they can’t even make a simple cup of coffee right. I worked at a DD years ago and I know that when the coffee machine’s light is blinking, it means that it’s been sitting for a while and needs a new brew. I kindly asked the girl if she could make me a fresh brew and she said yes, but all she did was put the cup of coffee in the expresso steamer to warm it up (mind you, I had already had a few sips so kudos to her for sharing my saliva with others by using the expresso machine steamer) instead of making a new brew. That’s just how lazy some of these people are who prefer to do something stupid like that. Instead of playing with their coworkers in the back taking about their island, they should focus on doing their job properly. It doesn’t matter if it’s 2, 3 or 10 dollars, point is I work for my money and I need to get what a paid for, not a half-done job from a lazy individual who wants to get paid for doing nothing.


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