Dunkin'

I feel a bit petty writing this, but the response I received and quality of product warrant it. I ordered a large salted caramel cold brew. $5.19. Fine, at the beach. I’m not sure why, but despite being very sweet, the overall note was one of extremely bitter coffee. Like it was brewed a long time ago and sat on a burner. I politely asked for it to be remade with something fresh, like an iced latte with fresh espresso over ice and milk. I was told I would need to pay. There were no other customers in the store, no one in line. Remaking what I requested wouldn’t have cost more than $.75 and would have saved this location a negative review. I’m not sure if there was a language barrier; I’ll offer the benefit of the doubt and acknowledge it’s possible. But I spoke slowly and clearly and was told I’d have to pay.

Melted Frozen ice all over the tables outside two day old corn muffin, I asked for butter they said they don't have butter, the coffee was good though

I orders a ham & swiss and they gave me a sweet black pepper. On top of that, they couldn't even warm it up. Disappointed

They are horrible, there is NEVER a real manager in there. From the young Indian girl to ALL the new young girls they are rude, disgusting & DONT like to give you, your things the way YOU like, order or pay for them. Sadly this is the ONLY dunkin that I pass going to my job...but please send a real manager in there for once! It's a mess in there! Customers should always get what they want how they want that's the point of coming to get it & ordering it. They always have smart remarks to say or like to talk about you loudly in front of other customers while doing there job while STILL taking forever, it's ridiculous.

I just went into Dunkin. I asked for my iced coffee with extra swirl. I seen they didn’t give it to me. If I pay for it I’m going to ask if you didn’t do it. So I did just that. The woman was asking you didn’t get it? How many does it say on the cup. I know what extra entails. It’s the SAME drink I order at ALL Dunkin’s. I am a school bus driver so I travel, and drink coffee… ALOT. If your customers ask why ask 21 questions??????? It’s rude!

This is my go-to DD. The staff does a great job. They know how to treat customers. They memorize my order and never deliver a bad cup of coffee. They take pride!

Always great service, very fast, cost friendly