Dunkin'

I ordered one iced coffee on a mobile order 10 minutes prior to picking up. I had to wait about another 20 minutes when I arrived for ONE coffee. The staff had no clue what they were doing and were so slow. I asked one lady if she could make mine since Ive been there waiting already and she said yes and never did, when I asked if it is ready she shrugged her shoulders and said “ I don’t know”. No urgency at all. Very upsetting when you are just trying to grab your coffee and get to work. I was of course late to work. They need to get a better team in there, because the current one is absolutely clueless. I mean it’s Dunkin, mornings will be busy, you would think they would have a team that is prepared for that.

this is literally the slowest dunkin ive ever been to

Always incredible. Staff is always cordial and friendly, donuts are delicious, and one girl talked me into a butter pecan iced latte that was to die for!

How unpleasant the customer service and smoking inside the premises, the service is terrible, I asked for the bathroom and they did not want to provide it in any way, they gave us the wrong order and then they did not give us a coffee, which was not really, how bad treatment towards the customers

Very rude and were talking about us when we had a question and even the manager was rude. All our drinks were water down

This has to be the slowest location I've ever seen, and they are completely unfazed by that fact

Disgusted at the service and emploee attitude. They have gotten my order wrong 4/5 of the last time I've been there and act like an imposition when I ask kindly for a remake. Had an employee mock me to my face today after THEY failed to read my order correctly. Do not give this place your money. The employees are apathetic and nasty.

I stopped in here Thursday March 7th. At 5:20pm. I walked to the counter, and the girl at the counter said to me that they were closed. But she was working with another woman at the counter, she said we are closed and said, I guess I forgot to lock the door. I thought this place was open until 7pm. So with me being a very well educated black man 65 years old, I'm thinking what the heck is up with this. Maybe I took this wrong, maybe they did close at five, and forgot to lock the door. Or maybe they did not like the way I looked or dressed. So I don't want to read any more to this. But it was very troubling to me. If anyone wants to comment and give me some suggestions or thoughts I'd sure appreciate it. Mr. J