Where I start my morning! Great crew Great service.
BEWARE and make sure to check your food if you proceed to come to this Dunkin! This roach was embedded into my croissant sandwich, I went back to the restaurant to show this picture and the physical sandwich as I was disgusted. Asked for a manager and her response was “it probably wasn’t from here and was just in the bag”. In my head I wonder where the bag comes from. The roach was dead onto the sandwich. No apology given, just simply said it was in the bag…. I gladly got my refund and will never stop at this Dunkin due to food and service.
If I could give it 0 stars I would I went in and asked for a medium ice coffee a chorizo and egg wrap the lady seem confused and repeated that I want a chorizo and egg wrap I said yes she put down on the receipt a sausage egg and cheese i was wondering why it came out so cheap and when I explained to the lady that isn’t what I asked for she got mad at me making it my fault that she repeated my order and what she said was correct but what she put down wasn’t I asked may I just pay the difference and she said no making me the problem because she’s to prideful and wouldn’t take accountability of taking my order wrong I did not mind paying more to fix it but the attitude was just disgusting and rude and on top of that the coffee tasted like milk. I asked for a refund because that service was just awful and said no to wait for the manager tomorrow. I just took the food and left but I’m returning for my money I’m not touching that coffee or the sausage cheese because that’s. Ridiculous to be rude and give attitude when she got the order wrong and I tried to compromise but she said nope I have to pay for another one. Never coming to this Dunkin’ this place is nasty and rude !!!