The staff is always very kind and quick with my orders. A couple of things I would appreciate is including a couple napkins without having to ask and using the little wax/parchment sheets to fill a donut order and keep donuts from sticking to the inside of the bag. Maybe they're not used anymore, but should. Gloves aren't enough... so many other things are touched. One other thing, and I notice many drive-thrus have this issue... Why the exterior of the window and surround are not clean? Could be a once a week task. I rarely leave reviews, but thought worth mentioning.
honestly this dunkin is not very good. i have been on multiple occasions and food is never made correctly. does not matter if you mobile order (which is never done when you arrive) or drive through, coffee is always made wrong or missing flavors/milk and food is usually toasted too long. i once went through the drive through and they never turned off the mic so i heard employees rudely talking the entire time i was at the window. better stores to go to.
One of the reasons I don't go to Dunkin that often as they STILL after all these years, do not have any lactose free creamers. Dietary restrictions: Need to carry dairy free/lactose free options for coffee, tea, etc.
One of the best dunkins I've been to
This drive up line is terrible. Took 20 min to get to the window for my order at 8am.
Quality control is zero. Drinks wrong, donut holes wrong flavors. Put the order in online even, so zero translations needed. Consistent problem with this chain that competitors seem to never have.