Nick and Jacob! I've been a fan of Dunkin for years but they were next level. Best service. Great recommendation. Top tier personalization.
By far the worst Dunkin I've ever been to. Rarely have they even had sausage or biscuits available in the morning. One morning I ordered the complicated sausage biscuit, coffee, and a donut, was told to pull forward and wait. After sitting there for almost 10 min I went inside and the person working the drive thru looked at me as if they had never seen me. I asked for my money back and they were both surprised and had no idea I had been sitting out there the entire time. Poorly ran. Go somewhere else that actually serves you.
Before they remodeled, the staff here used to be VERY friendly. What happened? Every time I go through the drive through I either wait for a minute before someone greets me, or I'm immediately met by a man who can't get the microphone of the headset out of his mouth. Onto of that, this same gentleman likes to yell at the staff like I don't see it through the drive through window. If you hate your job, quit. They also don't update their menu to reflect what they have. At one point I asked for coconut milk (when they still had it) and I was given regular. What if someone had a dairy allergy? If you are great with your finances, don't go to this one, as 90% of the time I have to BEG for my receipt. I highly recommend Stomping Grounds over this store. I only come here for convenience now.
The older gentleman who works there is not very nice or respectful
Placed is called Dunkin’ now which is fitting because they never ever have donuts. Instead of renovations I’d worry about your inventory first. No genius, but when it comes to business I’d rather make sure when the demand is there I have the supply. Another Hendersonville L.