Dunkin'

No one at the counter for more than 5 mins. So I left. 11/29/23 @ 4:14.

This place has no consistency. They will either be at work after 5 a.m., when they open, or won't start your order until after 6 a.m. Today, I heard them snoring on the intercom. They basically stole my money today by not being open on time.

Ordering off the mobile app 30 minutes ahead of time is not enough time to have it ready when you arrive. This post is being made at 0700, which is an alleged hour after they open, yet the door is still locked, only servicing drive through orders. 52 minutes after my order was placed it was received.

Typically out of everything, slowest service and they go out of their way to make you use the menu kiosk instead of taking an order by standing there and pointing at it and refusing to use there words to speak. The doughnuts taste stale, sandwiches are under or over cooked.

Place is a mess. The NEX doesn't care. Your best bet is to use the drive thru but it's not worth the money. Inside they now make you order only on a app or by tuch screen. I WILL NEVER USE THEM AGAIN. I would rather drive off base and go to the DD at the corner of Green Bay Rd and MLK. If it wasn't for the fact Sailor's have no way off base this place would go out of business.

Really good food, but know that if u order biscuit bite, u only get 2.

Vegetarian options: Limited and expensive but the flavor is there

So I am giving this place a one star because literally the past two orders I have done from there have been messed up. The first I did a mobile for a coffee and a pastry and hasbrowns. I got the coffee and the hasbrowns in the drive thru, but as I went to pull off I realized they forgot the pastry. No big deal, I can go in and grab it real quick. Well I go in and the staff give me attitude like I didn't do my job right. The coffee was terrible that day as well, it was very watered down. So I sent in a feedback and the owner responded and asked if they could fix it by giving me a free drink and pastry to make up for what they messed up. Well today I was going to use that but couldn't find the email and didn't have the time to dig for it, but I decided I'd do another mobile order and get a drink and sandwich. I order on the app and pull up to the drive thru and sit there for a few moments waiting on them to say good morning, or whatever they normally do when a car pulls up, and nothing. So I say hello? No response, so I pull forwards and look inside to see if the lights are on. It looks like they are on so I go to walk inside and doors are locked. This place is terrible and for the amount of business it does, it's on the Naval base and has students running through it nonstop, so for the amount of money it generates they really should have better staff to support the amount of business it generates.