Dunkin'

I deliver fresh donuts every morning from the bakery!

Poor service, got a cold latte for which I paid $5

Hi I visited Dunkin on Glendale,CA on Saturday on afternoon on 1/13/2024. I ordered thru mobile order, and picked up my half dozen. DISRESPECTUL & RUDE MANAGER. PLEASE AVOID AT ALL COST for your sanity. I approached the female employee who wore glasses, possibly hispanic or not with attitude and being rude who totally ignored me at first time when I called her. So I asked again and she finally responded, and I just asked for a bag for my donuts. Even though she heard me this time , she was on her stuff making her own stuff. I was only asking for a bag, and seems like she did not know what to prioritize her task at all. grabbing a bag does not take long so I approached other guy asking, then she turned back and told me, "WE ARE GOING TO GIVE YOU A BAG. WAIT!" I was surprised to hear that because giving a bag does not take even a sec I never saw any worker with that disrespect to a customer. Glendale spot was place where I would go very often for my donut but not sure if I will ever go back again cuz of her. It was so horrible store experience.

Great coffee. Subpar donuts. Terrible and slow service. They are in my opinion, disorganized and poorly managed. Long ago, Dunkins was a great donut shop. They left California and returned years later. And they reinvented themselves including providing kiosks through which food us ordered. Robotization has robbed them of that long ago cozy and intimate feel. And whatever reason, their new business model has taken a toll on the flavor and quality of their donuts. When I asked for a buttermilk donut I was told they no longer make these but I was told the sour cream donut tastes “just like” a buttermilk donut. I conceded and bought a sour cream donut and contrary to what I was told, buttermilk and sour cream do not taste remotely the same.

Excelente lugar

Coffee , donuts mmm good.

Very rude manager started yelling at us. There is not enough workers and the service was not good. Poor workers getting yelled at by the manager. And the manger herself came up and started yelling at us over a drink and was very disrespectful. Never coming to this Dunkin again.