Always clean and friendly atmosphere...I don't go often but when I do it's always good.
Wonderful service! The lady who helped me through the drive through with donut flavor choices and made my coffee awesome!
Office is very close to this location so very convenient; used to go 6 days a week in the mornings and did about $75 a week in business with them...$300 month! No more. Stopped by about a week ago and ordered $21.00 worth of food & drink, got to the window only for them to tell me they would not take my $50 dollar bill. I asked the girl to please ask her manager as I was a regular and she said her manager just turned another customer away for the same thing. Surfside....wake up....you are losing money, losing customers. I was in the retail business for many years and this location is totally dysfunctional. I now go to Krispy Kreme.....they want my business....and will take my money.
Nice place. They had ants, but that's Florida. The staff was friendly. Coffee was good.
It is a college. However, girl was stuffing her face behind the counter and apparently no one, the staff, management, or her parents failed to explain manners and work place etiquette. They may have failed her, but I will NOT. Where it became an issue, was when food feel out her mouth as she took my order. OMFG! Then messed up half my order… maybe because she could hear over her chewing. Mouth open non the less. I forever, will no long use this location for any service.
Funny how the only time you'll see a manager there is when they're over staffed, and they ain't doing anything but complaining about things that don't matter, but when they are short staffed, no management to be seen. Management should ALWAYS be there to fill in. Sad because this is the ONLY good crew in Fort myers, but I bet management will destroy this store. Just like the one on McGregor.
Without a doubt the worst Dunkin on the planet. They can’t keep a manager and opening occurs anywhere from 5:00am-6:30. Inconsistent. Still have the damaged sign from Hurricane Ian. Staffing is problematic in this post COVID world. I have never seen the owners there. They seem content to keep delivering bad service assuming we will just keep coming. We have been loyal first thing customers since they opened. No more. I will drive the extra miles. But the owners do consistently raise the prices! Winning formula, bad service and high prices.