Ratings of Dunkin'

google
Google
3.9
(377 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

1552 Rand Rd
Des Plaines, IL 60016
Monday
4:00 AM - 10:00 PM
Tuesday
4:00 AM - 10:00 PM
Wednesday
4:00 AM - 10:00 PM
Thursday
4:00 AM - 10:00 PM
Friday
4:00 AM - 6:00 PM
Saturday
4:00 AM - 10:00 PM
Sunday
5:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
Never go here. Weird staff they laugh at you behind your back and ignore every details of order. They lock their restrooms without any reason. You have to buy something to use restrooms. Worst location. They should change their employees.
google
Jan 2024
Terrible service. Unfriendly staff. I wanted to buy a bag of decaf coffee, this coffee was not in stock. Then I asked for the key to the restroom, and the cashier wouldn't give it to me, saying I had to buy something from her first! Incredibly friendly woman! But I needed decaf, which she didn't have at the time! Better choose another location!
google
Jan 2024
I wanted to pick up a couple of donuts with my little daughter but she wanted to use the bathroom first when we went to the bathroom it was locked when I asked to be unlocked they said you have to buy something first before using the bathroom thank you Dunkin donuts
google
Jan 2024
Food at any dunkin isn’t good imho. However, this dunkin at least has cool people that are friendly and fast.
google
Jan 2024
So disappointed stopped here every morning because is close to my work 1st incident with the employees they give me a cup the was leaking and all the drinks was at my desk and the following day when I stop to get my drink I told her and the employee replied back to me the she was sorry and was nothing the she can do for me ! And the place was closed for repairs and the drinks where$ 2 dollars and my application and the employees charge me $3.89 for the 2 dollars drink, I stopped to other dunkin donuts place and they charged me $2.27 I request to speak to a manager or owner and they told me the they don't have any manager and the person who own this place never around
google
Jan 2024
Hello, I have to lower my ratings. because the service has gotten worse, people have changed, and the service has changed. The coffee is not tasty, the chay-tea latte is terrible, and the frappuccino is generally terrible. Teach your team to make high-quality, tasty drinks!
google
Dec 2023
I've lived all around the Chicagoland area and have been to many Dunkins, I believe this one is the best. They very recently remodeled this place and its even better now. Very friendly staff, good food and most importantly good coffee. Can't ask for more from a Dunkin.
google
Nov 2023
Muy buena la comida y el servicio de primera clase
google
Nov 2023
Always go with my son and we are very happy.
google
Nov 2023
I go almost every morning and get a hot cup of coffee and the hot tea. The staff is always very pleasant when I pull up they always say good morning and thank you always.

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.9/5 stars across various online platforms.