Ratings of Dunkin'

google
Google
3.2
(164 Reviews)
yelp
Yelp
1.6
(14 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

782 W Oakton St
Des Plaines, IL 60018
Monday
3:30 AM - 9:00 PM
Tuesday
3:30 AM - 9:00 PM
Wednesday
3:30 AM - 9:00 PM
Thursday
3:30 AM - 9:00 PM
Friday
3:30 AM - 9:00 PM
Saturday
3:30 AM - 9:00 PM
Sunday
3:30 AM - 9:00 PM

Recent Reviews

google
Feb 2024
Get our orders wrong all the time. Overcharged us several times. The place is dirty and unkempt. I love DD, but will steer clear of this one.
google
Jan 2024
False hours. Not Open. Just a broken phone
google
Dec 2023
I get coffee and they literally put coffee grounds in my coffee. Unacceptable.
google
Nov 2023
Really disappointing experience at this place, service was terrible and the staff was rude and they always mess up the order even after i repeated it twice. not recommended
google
Oct 2023
Extremely slow personal . Don’t know English at all. Do not understand nothing, even simple things. Most of the time don’t have eggs.
google
Oct 2023
Bad rating! Lazy people work. They do not care. No wipes - they won't add them to the dispenser. They will tear it away from their dispenser and drag it across the counter. Like a neighbor in the toilet, from the next stall he will share paper with you if you have run out. This is good. That at least they gave them to me. The guy behind the counter won't even think if you take 2 breakfasts that you can put them in two bags. He doesn’t see that I have not 3 hands, but 2, and he won’t offer himself a cardboard for two glasses of coffee. It's a shame that such work discredits a wonderful brand. Boston cream. They don't know what it is. They give me what is in the photo. There are no other options. I didn't go to the restroom. I think I had enough bad experiences.
google
Sep 2023
Stopped in today and ordered a small hot coffee and a chocolate long john donut. I also had an issue with my previous order. Talked to the lady in drive-thru and was told that the buy a med/LG or XL drink and purchase a donut for $1 was only from 2-6pm. Nowhere on the promo material can you see that information. I was told at the window that they had no long johns and was offered a different donut, the coffee was barely lukewarm. I was told that it came out of the machine. She took it back and maybe heated it in a microwave for 15 seconds. Needless to say this was not their best.
google
Sep 2023
Service was very slow.
google
Sep 2023
This people should not be allowed to work there I tried to order a drink , and they said we don’t have ice cream

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.1/5 stars across various online platforms.